Employee Assistance Program Services

Each day the employees of your Business/Company contribute their time and talents to the services that Rochester has grown to depend on. Their success is the organization's success.

Because managers have acknowledged that alcoholism, family and marital problems, chronic strss, financial and other problems cause not only personal pain, but can compromise a staff member's effectiveness, the company has wisely chosen to review Employee Assistance Program support.

At USA Payroll we believe that it's only human to need extra help sometimes... and that each of us deserves the kind of care that respects privacy and individuality.

The USA Payroll Employee Assistance Program offers you exactly what you need most: A human resources partner you can count on for:

 

• Providing a cost effective EAP - one that meets your company's human resource and financial goals
• Highly qualified and experienced behavioral health professionals.
• Sensitive management training to assist key managers in identifying problems and helping staff to effectively utilize the program.
• Assertive program promotion through employee meeting and information materials.
• Quick response to both management and employees needs.

 

Why Provide an Employee Assistance Program?

Why Choose USA Payroll Employee Assistance Program?

What are USA Paryoll Employee Assistance Program Services?

Are There Additional Services Available?

What is the USA Payroll Difference?

 

 

Why Provide an Employee Assistance Program?

It's no secret to anyone in business that employees at all levels of an organization bring their personal problems to work. But what you may not know is exactly how those problems can affect your company's productivity and ultimately, your bottom line.

It may surprise you to know that:

• In the United States, alcoholism causes 500 million lost work days every year; and absenteeism costs the American worker and the economy $20 billion a year in lost pay;
• 60 percent of workers using drugs are employed in businesses with less than 500 employees;
• 47 percent of all industrial injuries are attributed to alcohol use;
• The divorce rate among shift workers is 60 percent higher than for permanent day workers;
• In a study of 102 companies, 36 percent of all employee thefts were directly related to drug abuse among employees;
• GM's Lansing, Michigan Plant saw health benefits decrease by 29% and disciplinary problems decrease by 63% after implementing an Employee Assistance Program.

The bottom line is this: Alcoholism and drugs, family and marital problems, legal issues, chronic stress, and other personal problems are the primary causes of absenteeism, poor job performance, chronic lateness, and expensive employee turnover.

It is estimated that one out of five employees in every workforce - including yours - develops some type of emotional/behavior problem that affects job performance and has a significant impact on the bottom line.

In fact, based on the average national wage, each troubled employee cost his/her employer more than $6,500 per year in reduced job performance, increased absenteeism, friction among co-workers, damaged customer and public relations, increased supervisory time and job turn-over costs.

An Employee Assistance Program can help you protect your investment in your employees and in your organization. In fact, employers generally find that for every dollar they invest in a EAP, they save from $5.00 to $16.00

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Why Choose USA Payroll Employee Assistance Program?

The USA Payroll Employee Assistance Program (EAP) offers a cost-effective, systematic approach designed to assist managers in identifying troubled employees, and to motivate those individuals to seek and accept the help they need.

Our approach to EAP services is comprehensive, incorporating the many strengths of the entire USA Payroll System. Individuals seeking EAP assistance and referrals will have the necessary resources available to them... at a location which is both convenient and private.

At USA Payroll Employee Assistance Program, we recognize that we are your representative to your employees during troubled times. Our pledge to you is that your company will get the quick, responsive service you deserve; and that your employees will get professional, respectful, and confidential assistance each and every time.

We call it Human Care at work... because our approach is both caring and human. And it works.

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What are USA Payroll Employee Assistance Program Services?

Employee Assistance Program provides the following services:

EAP Policy Development - to assist you in developing the policies you need to implement a cost-effective Employee Assistance Program - one that meets your company's human resource and financial goals.

Confidential Assessment and Referral Services - that are effective and easy to access. After meeting with the troubled employee, our counselor determines the nature of the difficulty, develops a plan of action, and motivates him or her to seek further help as needed.

Short-term Counseling (up to three sessions) - for employees who can benefit from a short-term approach.

Family and Significant Other Counseling - for family members and others who share the troubled employee's household

Training and Consultation for Managers - including supervisors and union leadership to help them identify troubled employees and motivate them to contact the EAP.

Education for Employees - to acquaint them with the EAP Program (stressing confidentiality) and how to access the help they need quickly and easily.

Legal Assistance and Information - for employees, including services for wills, real estate, and family and matrimonial matters at reduced rates through an area law firm.

Ongoing EAP Promotional Activities - to keep the EAP "top of mind" with both managers and employees, including frequently distributed brochures, posters, and payroll stuffers.

Quarterly Quality Utilization Reports - assessing our clinical performance and enhancing the quality of service provided for your employees. Follow-up evaluatations are performed to measure employee satisfaction with both our services and the services to which we refer.

Continued Program Maintenance - provided by our EAP counselors who will visit your company throughout the year to monitor program performance and employer/employee satisfaction.

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Are There Additional Services Available?

In addition to the core services noted above, we offer the following:

Substance Abuse Policy Development - to assist companies in developing and implementing substance abuse policies that treat employees fairly while protecting the corporation and its customers.

Alcohol and Drug Awareness Presentations - to help employees at all levels of the organization understand the dangers and recognize the symptoms and consequences of abuse and addiction.

Health Education/Wellness Programs - to help employees stay healthy, and keep absenteeism and corporate medical costs under control. Topics include drugs and alcohol in the workplace, stress management, and health and nutrition issues.

Life Issues Seminars - on such useful topics as money management and budgeting, legal issues, improving communication skills, and parenting. Employees will value your attention to the "outside the workplace" issues that affect us all.

Critical Incident Management - crisis response to help everyone cope in the aftermath of either personal or corporate crisis. Our Critical Incident Support Team personnel provide crisis counseling and referrals for ongoing care.

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What is The USA Payroll Difference?

The thing that most sets USA Payroll Employee Assistance Program apart from other EAP providers is:

Our network

• USA Payroll's well established reputation for providing high quality services.
• Quick access and convenient locations.
• Years of business and human service experience.
• Established relationships with community resources.
• Highly qualified health professionals.
• Discounts for payroll customers.
• A dedicated Professional Stall to help you manage your EAP.

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